Development, implementation, and certification of QM systems in accordance with various standards and requirements:
ISO 9001 / ISO 16949 / AS 9100 / GMP / Laws
Coordination and standardization of QM systems across global locations, taking into account corporate philosophy and customer agreements
Development and implementation of a reporting system featuring key performance indicators related to the company’s quality performance
Standardization of production and inspection processes, as well as work and inspection instructions, across a wide variety of locations
Customer acceptance of new locations
Formation and leadership of continuous improvement (CIP) teams focusing on a wide range of topics
Restructuring of the quality management system from a product-oriented to a process-oriented organization
Establishment of a global SQE organization
QUALITY ASSURANCE
Implementation of all relevant specifications and documentation for the launch of new products and full-scale production
Definition of processes and inspections (materials / production)
Evaluation and resolution of complaints—both internal and from customers and suppliers—regarding defect patterns
Conducting initial sample inspections in accordance with VDA Volume 2, including coordination with suppliers regarding inspection plans and the associated test equipment
Implementation of statistical methods for evaluating and assessing the quality of incoming shipments
IIntegration of quality assurance measures into the manufacturing process, including the creation of inspection plans
Analysis of defects, both internal and external, including the resulting corrective actions
Implementation of information systems
such as BABTEC
SAP-supported supplier complaints / initial sample process
SUPPLIER and CUSTOMER MANAGEMENT
Development, coordination, and implementation of quality assurance agreements with both customers and suppliers
Development and implementation of a reporting system for customer and supplier quality
Acceptance testing of manufacturing equipment, processes, and products in collaboration with customers and suppliers
Development of a global, web-based customer complaint management tool in conjunction with SAP
Handling of customer and supplier complaints
Revision and optimization of supplier management processes
Supplier qualification, approval, and de-listing
Development and review of quality plans at suppliers
AUDITS
Global auditing of new and existing suppliers
Global support for customer audits
Global support for certification audits
Global realization of internal process and product audits
PROJECTS
Realization and analyzing of pilot and specialty product runs
Project work focused on increasing productivity
Process engineering improvements to existing processes
Supporting development projects with regard to all quality-related issues
Realization process and product FMEA
Supporting development projects with customers and suppliers regarding all quality-related issues
Leading international teams comprising Quality, Production, Purchasing, Development, and Engineering
RELOCATIONS
Planning and implementation of global production relocations with regard to all quality-related aspects
